Coronavirus Update (COVID-19)
March 23, 2020
Dear Valued Traveller,
We want to say thank you for being part of the Tours of Distinction community and hope everyone is staying safe during these times. Health and safety is key; our lives have taken a 180 degree turn. We continue to monitor the situation hourly and are in constant contact with our expert partners in travel determining the best course of action. We thank you for your patience and understanding during these unprecedented times.
As events unfold with the coronavirus, Tours of Distinction has decided it best practice to cancel all tours through May 31, 2020. We are reaching out to all booked and to discuss re-scheduling options.
As of Monday, March 24 the Tours of Distinction team will be working remotely and here to support you during these times. Currently, email is the most efficient way to stay in touch. Our available hours are reduced to 10am - 4pm EDT.
We are doing are part to keep travel special and to be ready to go when this passes. We look forward to you traveling again soon and are here for any questions and trip planning until then.
Stay safe, stay distanced and stay healthy!
President & CEO, Tours of Distinction
March 13, 2020
To Our Valued Customers,
In these fluctuating times, I wanted to reach out to you personally about what we are doing here at Tours of Distinction to support your travel plans. The staff at Tours Of Distinction is just as concerned as you about the spread of the coronavirus (COVID-19), and that’s why we wanted to communicate some of the pro-active actions and precautions we’re currently taking to keep our customers safe. Now, more than ever, our business is you.
We are committed to keeping you safe during this time and are closely monitoring all World, National, State and Local health announcements. In order to ensure that our clients, staff, partners, and team in the field are not put under any unnecessary risk we have decided to cancel and postpone several planned trips through April 15. We are doing this because we are vigilantly dedicated to responsible and safe travel, with the goal of providing maximum travel flexibility.
We are working to with our travel partners to reschedule trips as we continue to monitor this fluid situation. As it has always been, the safety and security of you and our team members remains our highest priority. We will strive to keep our traveling community and partners updated as this public health emergency unfolds and continues to evolve.
There are things you can do to help yourself and others. Take time to unwind, continue to follow basic hygiene practices, and check in with loved ones, especially those at risk. In Connecticut if you want to ask specific questions about the virus, call 211; and to receive regular state updates text CTCOVID to 898211. On a national basis the CDC (www.cdc.org) is an excellent resource.
We appreciate your patience and understanding as we navigate solutions and reschedule trips. We remain committed to offering you as many flexible booking options as possible given these unique circumstances and will make additional adjustments as warranted to our booking policies. If you have questions, please do not hesitate to call us or visit our website and Facebook page for updates.
We thank you for your continued loyalty and to our wonderful travel community in these unprecedented times.
President & CEO